GOtv Kenya Packages, Channels and Prices 2017

GOtv Kenya Packages, Channels and Prices

GOtv Kenya, also known as the home of African television, is one of the leading digital tv service providers in Kenya. Keep reading through this post to find more information about GOtv Kenya Packages, Channels, and Prices.

Subscribers for the pay tv service are now relieved after Gotv Kenya slashed its monthly subscription fees in August 2016.

GOtv Kenya Activation

If you were late in paying the monthly subscription Charges and your decoder fails to reactivate automatically, try one of the following methods to reactivate your decoder.

You can activate your Gotv decoder by sending an SMS with the word ‘Reset’ to 22688 and waiting for their response or by dialing *423#  from your mobile phone and following the user prompts. Ensure your Decoder is powered on.

To activate Gotv Kenya online, Visit their website and log in using your surname or mobile number and IUC number on your decoder as the password. Go to “Clear your error” Tab and select E16 and click on ‘Reset device now’ tab.

Gotv Self Help – Troubleshooting

Note:

  1. Turn ON your Decoder before you Pay Your monthly subscription.
  2. Pay Extra amount like Ksh 10 on top of the Monthly fee.
  3. Your Account will be updated in less than 5 minutes. If still there is an error message after 10 minutes, try the following to clear error E16, E30, and E17

1st Method – Using USSD

  • Have your IUC number ready
  • Dial *423# on your phone and select Gotv service option
  • Select the Reset option and follow the message prompts

2nd Method – Using SMS Service

Send a message with your IUC number to 22688. Eg “RESET
2016807865”

3rd Method – Using Gotv Eazy Self Service

Visit http://eazy.gotvafrica.com/en/ke/ on your phone or computer browser, sign in using your Mobile number and IUC Number.

4th Method – Call Customer Care

Call 0711 066 555 and follow the self-service prompt voice and guidance. If you have more bundles than Credit, Log in to your Twitter account and tweet to @GOtvKenya. (Tweets have a much high response rate than any other methods).

If you happen to be a Facebook fun post on their Facebook page at https://www.facebook.com/GOtvKenya. Don’t Rest until your problem has been resolved.

GOtv Kenya Packages

These are the three packages that Gotv provides to the various economic classes of Kenyan citizens across the country. Gotv Plus package for 42 channels of local and international entertainment, Gotv Value for 28 channels and Gotv Lite which offers 20 channels.

This reduction in price must have been brought by stiff competition which is occasioned by the presence of several players in the market providing cheaper options, and also by a lower uptake from new and existing customers who felt that they were not getting value for money after the price increase.

At present, the price of a GOtv decoder and GOtenna is at Ksh. 1,999. This starter kit comes with a free one-month GOtv Plus subscription.

A new subscriber gets to enjoy 43 local and international channels. After one month, the subscriber is free to choose the package that suits their viewership needs and pocket. The three main GOtv Kenya packages are GOtv Lite, GOtv Value, and GOtv Plus.

GOtv Kenya Packages, Channels and Prices 2017

Below is a price table:

Package Number of Channels Price Ksh Monthly
GOtv Plus 42 699
GOtv Value 28 470
GOtv Lite 20 220 Monthly, 500 Quarterly-3 months, 1,299 annually

GOtv Kenya 2017 Channels List

Here is a full list of GOtv channels for GOtv Plus, GOtv Value, and GOtv Lite

NO. GOTV PLUS  VALUE GOTV LITE 
1 INOORO TV FAITH JIM JAM
2 TELEMUNDO E ENTERTAINMENT E AFRICA
3 E ENTERTAINMENT SONY EBR
4 SONY SONY MAX KBC
5 SONY MAX AFRICA MAGIC WORLD AFRO MIX
6 DISCOVERY FAMILY MAISHA MAGIC EAST FAITH
7 MNET MOVIES ZONE FASHION 1 ISLAM CHANEL
8 AFRICA MAGIC EPIC AFRICA MAGIC EPIC IMMANUEL TV
9 THE AFRICA MAGIC FAMILY AFRO MIX NTV
10 AFRICA MAGIC WORLD INOORO TV KTN
11 MAISHA MAGIC EAST ISLAM CHANEL CITIZEN
12 ZEE WORLD IMMANUEL TV KTN NEWS
13 FASHION 1 SUPERSPORTS SELECT K24
14 NAT GEO WILD E AFRICA ALJAZEERA
15 ED CHANNEL ED CHANNEL  INOORO TV
16 VOX AFRICA SUPERSPORTS BLITZ SUPERSPORTS BLITZ
17 SUPERSPORTS BLITZ KTN NEWS
18 THE SUPERSPORTS 9 K24
19 SUPERSPORTS SELECT NICKELODEON
20 SUPERSPORTS SELECT 2 DISNEY JUNIOR
21 E AFRICA JIM JAM
22 EBR EBR
23 KBC KBC
24 NTV NTV
25 KTN KTN
26 CITIZEN CITIZEN
27 KTN NEWS ALJAZEERA
28 K24
29 NICKELODEON
30 DISNEY JUNIOR
31 JIM JAM
32 MTV BASE
33 AFRO MIX
34 FAITH
35 ISLAM CHANEL
36 IMMANUEL TV
37 CNN
38 ALJAZEERA
39 SUPERSPORT 5
40 SUPERSPORT 7
41 SUPERSPORT 12

GOtv Kenya PayBill Number

Those subscribed to the GOtv Plus have access to more channel categories than those subscribed to the other two. GOtv Lite package payment installment can be monthly, quarterly, or annually.

Various payment methods are offered by GOtv, payments can be made through MPesa (Business No: 423655), Airtel Money (Business name: GOTV), Visa Card, PesaPal, CraftSilicon, or through local banks.

GOtv Kenya Eazy Self Service

GOtv provides an online platform dubbed “Easy Self service” though it is still under development. Customers are able to manage their subscription, find nearest GOtv dealers, upgrade/downgrade a subscription, clear errors codes etc.

All this is done online anywhere. Offers customers the self-service option. This way, they can manage their subscriptions online.

How to Change GOTV Package to GOtv Plus

 If you want to upgrade your GOTV subscription to GOTV plus, SMS ‘UPGRADE IUC NUMBER’ to 22688, or call customer care and request for an upgrade.

13 COMMENTS

  1. Hi my account no.2017641026 my I’d is 20959769 timothy Nampere my Gotv is functioning I tried to call Gotv customer care for assistance but they responded that the above account is invalid having used it for more than a year please advice

    • Hi Penninah,
      To Pay GOtv using Mpesa, make sure the GOtv decoder is on, then follow the following GOtv Mpesa payment procedure: Go to MPESA menu and choose Pay Bill. Enter the GOtv Mpesa business number 423655. Enter ICU number (ICU number is found on a red sticker at the bottom of your decoder).

  2. Hi, I paid for govt plus and am only getting 26 boring channels and infact I paid 930. Account no.4623868453, plz can I get all the channels paid for before tomorrow

  3. Just visited your page,have been paying 920 and instead of the 699 have just seen, is the balance rolled over to the next month or what happens? My account is 2016962694

    • Hi Carol, Call 0711 066 555 and follow the self-service prompt voice and guidance. If you have more bundles than Credit, Log in to your Twitter account and tweet to @GOtvKenya. (Tweets have a much high response rate than any other methods).

      If you happen to be a Facebook fun post on their Facebook page at https://www.facebook.com/GOtvKenya.

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