GOtv Kenya, also known as the home of African television, is one of the leading digital tv service providers in Kenya. Keep reading through this post to find more information about GOtv Kenya Packages, Channels, and Prices.
Subscribers for the pay tv service are now relieved after Gotv Kenya slashed its monthly subscription fees in August 2016.
GOtv Kenya Activation
If you were late in paying the monthly subscription Charges and your decoder fails to reactivate automatically, try one of the following methods to reactivate your decoder.
You can activate your Gotv decoder by sending an SMS with the word ‘Reset’ to 22688 and waiting for their response or by dialing *423# from your mobile phone and following the user prompts. Ensure your Decoder is powered on.
To activate Gotv Kenya online, Visit their website and log in using your surname or mobile number and IUC number on your decoder as the password. Go to “Clear your error” Tab and select E16 and click on ‘Reset device now’ tab.
Gotv Self Help – Troubleshooting
- Turn ON your Decoder before you Pay Your monthly subscription.
- Pay Extra amount like Ksh 10 on top of the Monthly fee.
- Your Account will be updated in less than 5 minutes. If still there is an error message after 10 minutes, try the following to clear error E16, E30, and E17
1st Method – Using USSD
- Have your IUC number ready
- Dial *423# on your phone and select Gotv service option
- Select the Reset option and follow the message prompts
2nd Method – Using SMS Service
Send a message with your IUC number to 22688. Eg “RESET
3rd Method – Using Gotv Eazy Self Service
Visit http://eazy.gotvafrica.com/en/ke/ on your phone or computer browser, sign in using your Mobile number and IUC Number.
4th Method – Call Customer Care
Call 0711 066 555 and follow the self-service prompt voice and guidance. If you have more bundles than Credit, Log in to your Twitter account and tweet to @GOtvKenya. (Tweets have a much high response rate than any other methods).
If you happen to be a Facebook fun post on their Facebook page at https://www.facebook.com/GOtvKenya. Don’t Rest until your problem has been resolved.
GOtv Kenya Packages
These are the three packages that Gotv provides to the various economic classes of Kenyan citizens across the country. Gotv Plus package for 42 channels of local and international entertainment, Gotv Value for 28 channels and Gotv Lite which offers 20 channels.
This reduction in price must have been brought by stiff competition which is occasioned by the presence of several players in the market providing cheaper options, and also by a lower uptake from new and existing customers who felt that they were not getting value for money after the price increase.
At present, the price of a GOtv decoder and GOtenna is at Ksh. 1,999. This starter kit comes with a free one-month GOtv Plus subscription.
A new subscriber gets to enjoy 43 local and international channels. After one month, the subscriber is free to choose the package that suits their viewership needs and pocket. The three main GOtv Kenya packages are GOtv Lite, GOtv Value, and GOtv Plus.
GOtv Kenya Packages, Channels and Prices 2017
Below is a price table:
|Package||Number of Channels||Price Ksh Monthly|
|GOtv Lite||20||220 Monthly, 500 Quarterly-3 months, 1,299 annually|
GOtv Kenya 2017 Channels List
Here is a full list of GOtv channels for GOtv Plus, GOtv Value, and GOtv Lite
|NO.||GOTV PLUS||VALUE||GOTV LITE|
|1||INOORO TV||FAITH||JIM JAM|
|2||TELEMUNDO||E ENTERTAINMENT||E AFRICA|
|5||SONY MAX||AFRICA MAGIC WORLD||AFRO MIX|
|6||DISCOVERY FAMILY||MAISHA MAGIC EAST||FAITH|
|7||MNET MOVIES ZONE||FASHION 1||ISLAM CHANEL|
|8||AFRICA MAGIC EPIC||AFRICA MAGIC EPIC||IMMANUEL TV|
|9||THE AFRICA MAGIC FAMILY||AFRO MIX||NTV|
|10||AFRICA MAGIC WORLD||INOORO TV||KTN|
|11||MAISHA MAGIC EAST||ISLAM CHANEL||CITIZEN|
|12||ZEE WORLD||IMMANUEL TV||KTN NEWS|
|13||FASHION 1||SUPERSPORTS SELECT||K24|
|14||NAT GEO WILD||E AFRICA||ALJAZEERA|
|15||ED CHANNEL||ED CHANNEL||INOORO TV|
|16||VOX AFRICA||SUPERSPORTS BLITZ||SUPERSPORTS BLITZ|
|17||SUPERSPORTS BLITZ||KTN NEWS|
|18||THE SUPERSPORTS 9||K24|
|20||SUPERSPORTS SELECT 2||DISNEY JUNIOR|
|21||E AFRICA||JIM JAM|
GOtv Kenya PayBill Number
Those subscribed to the GOtv Plus have access to more channel categories than those subscribed to the other two. GOtv Lite package payment installment can be monthly, quarterly, or annually.
Various payment methods are offered by GOtv, payments can be made through MPesa (Business No: 423655), Airtel Money (Business name: GOTV), Visa Card, PesaPal, CraftSilicon, or through local banks.
GOtv Kenya Eazy Self Service
GOtv provides an online platform dubbed “Easy Self service” though it is still under development. Customers are able to manage their subscription, find nearest GOtv dealers, upgrade/downgrade a subscription, clear errors codes etc.
All this is done online anywhere. Offers customers the self-service option. This way, they can manage their subscriptions online.